+30 2310 76 60 55    Google+

Welcome to NikTek Solutions!   
Login / Register   
Language:

    Terms & Conditions

    "Niktek.gr" is an electronic store displaying and selling online the products of "NikTek - Nikolaos Komninos", a company based in Greece. Before visiting our e-shop and browsing around our website, we would like you to consult the following terms and conditions applicable to those making use of "niktek.gr e-shop", our electronic store available at http://www.niktek.gr.

    Please make sure that you agree with the following terms and conditions as further use and browsing around www.niktek.gr implies your tacit and unreserved agreement as well as consent to those terms and conditions.

    PRODUCTS AND SERVICES

    The Niktek company is liable for the quality, completeness, and validity of the information posted on its www.niktek.gr website both in terms of the accuracy of the information posted and of the online services provided, subject to any technical or typographical errors that cannot be foreseen or may ensue involuntarily, during interruption of the website’s operation due to reasons beyond our control.

    Our e-shop also holds the right to waiver the delivery times of the products shipped when those are subject to reasons beyond its control. The niktek.gr e-shop can issue no guarantees as to the availability of its products. However, it does guarantee to notify end consumers promptly as to the non-availability of said products.

    The online store niktek.gr e-shop displays content, (e.g., information, descriptions, photographs, displays, etc) products, and services available on the website “as is”.

    SECURITY

    The niktek.gr e-shop is fully aware of the significance entailed in the security of your Privacy and of your electronic transactions. For this purpose, it has taken all necessary steps by means of cutting-edge technology to ensure that your security is safeguarded to the fullest. All information pertinent to your personal details and transactions are secure and confidential.

    Our niktek.gr e-shop succeeds in this task by means of the following methods:

    CUSTOMER IDENTIFICATION

    There are two codes we use in identifying you when you log in: Your Entry Code (e-mail or username); and your Confidential Access Code (password). Every time you log in to our website or online store, these two pieces of data keep your personal details safe and secure.

    You can change your Password as often as you like. You and only you have access to your personal details by means of these two codes and you are therefore responsible for keeping them confidential as well as inaccessible to third parties.

    In the event that your password is lost or third parties become privy to it you must notify us immediately as our niktek.gr e-shop cannot be held responsible for the use of your password by an unauthorized party.

    For reasons of security, we recommend you to change your password at regular intervals and avoid using as passwords easily traceable phrases or sequences (e.g., your date of birth).

    FIREWALL

    Access to the niktek.gr e-shop servers is protected by a firewall, something which, on the one hand, does allow access to our online store by our customers/users while, on the other, bars outside access to the servers and databases where our company’s confidential data and information are stored.

    TRANSACTION CONFIDENTIALITY

    Confidentiality of your transactions is a given. The same key principles governing ordinary commercial transactions are in strength for e-commerce as well. All personal information communicated by the niktek.gr e-shop members/users remains confidential as our electronic store has taken all measures to ensure that such information is used only within the framework of the services our online store provides. Some of these measures are:

    Only authorized company personnel has access to the details of customer transactions and only when such access is deemed necessary, for example, when processing customer applications.

    niktek.gr e-shop does not share or reveal customer personal details and transactions unless it is expressly authorized in writing by you or by court order or by a decision issued by some other public authority.

    Under no circumstances will the niktek.gr e-shop reveal, share, or publicize your personal details and information that you entrust it with. Personal details and information that you place at our disposal during your member registration are used exclusively for the purposes of your transactions. All of the personal and confidential information that you share with us is encrypted and stored safely and securely.

    PERSONAL DATA PROTECTION

    There will be cases when (e.g., when you visit and browse through the various pages of our niktek.gr e-shop website for your purchasing needs; or when we wish to ensure that we have access to you so that our new product updates may reach you) we may ask you to submit some of your personal details (name, profession, e-mail address, date of birth, etc).

    Any and all personal data that you submit throughout our niktek.gr e-shop website are exclusively reserved for use by the service corresponding to the page(s) where you have submitted your data. Such data, according to the stipulations of Greek Law 2472/97 (where applicable) governing protection and processing of personal data, are treated as fully confidential.

    BILLING METHODS

    • By Deposit to a Bank Account
    Please use the following information in order to deposit the total amount corresponding to your order:
    ALPHA BANK
    IBAN Number GR 09 0140 8470 8470 0210 1087 633
    Orders will be processed as soon as you have deposited the total amount corresponding to your order in the bank account shown above.
    • PayPal
    The niktek.gr e-shop accepts payments via PayPal.
    • By Cash upon Delivery of your shipment to your premises (cash-on-delivery)
    You pay the courier service or our company’s dispatcher cash as soon as shipment has been delivered to your premises.

    *The cash-on-delivery payment method is available for Greece only. When ordering from a country outside the European Union, please contact us for the shipping cost.

    SHIPPING AND DELIVERY

    To dispatch the goods you have purchased to your home address we collaborate with ACS for deliveries within Greece and UPS for worldwide deliveries.

    RETURN POLICY

    We accept return as long as the items you wish to return are in the same condition in which you received them, in other words, in their original, sealed, and undamaged packaging and are accompanied by the retail receipt or invoice.

    Should you wish to return an item you should first e-mail us at info@niktek.gr or call us at +30 2310 76 60 55. In either case, you should mention your order code.

    Following communication, the return parcel should be shipped to:

    Proektasi Maiandrou
    Evosmos - Thessaloniki
    P.O. Box: 4017
    PS: 56224 

    To avoid any unnecessary inconvenience, we recommend that you thoroughly inspect the items you have purchased as soon as you receive them, checking the condition the purchased items are in, for signs of damage to the packaging, and for any visible indications of potential problems (e.g., wrong item, etc).

    Depending on the billing method you elected for your purchase and the shipping method you selected when return the item(s), we will refund you money within 7-10 business days as of the date we received the goods you are returning.

    RESTRICTIONS

    Items must be returned within 15 days as of the date you purchase them.
    Returning items necessitates prior approval by our Customer Service Department. Please call +30 2310 76 60 55 or send an email to info@niktek.gr